My mother is very happy now that she is where she is at. She loves the food which is a plus since she is on thickener and at the last place she was at they didn't mix it in very well so she preferred to just not eat and lost a lot of weight while there.
The staff and the residents are always upbeat and happy when I go out there. In fact, when my sister took her tour out there while deciding on where our mother should go, one of the residents came up to her and said, "I hope your mother is as happy as I am here." That says a lot to me.
The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. Their equipment was ancient. By the looks of it I wouldn't be surprised if they've never replaced any of it. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me.
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