My mother has been at this facility for a year. We were very happy to find that the center had an Alzheimers unit, due to the fact that we were in great need to move her from her present facility at the time. I have been very happy with the staff and esp. with the Administrator. They have a very tough job caring for residents with dementia and I think they do a great job. My mother is happy there and I think that makes all the difference in the world.
My mother is very happy now that she is where she is at. She loves the food which is a plus since she is on thickener and at the last place she was at they didn't mix it in very well so she preferred to just not eat and lost a lot of weight while there.
The staff and the residents are always upbeat and happy when I go out there. In fact, when my sister took her tour out there while deciding on where our mother should go, one of the residents came up to her and said, "I hope your mother is as happy as I am here." That says a lot to me.
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I'm always amazed at how considerate and concerned they are for my grandfather's well-being. Their advice is always wonderful and completely unbiased. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were absolutely amazing and make others in the same field look like beginners.
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