Burrell Behavioral Health - Transitions

Burrell Behavioral Health - Transitions
Burrell Behavioral Health - Transitions 323 East Grand Street
Springfield, MO 65807

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About Burrell Behavioral Health - Transitions

Burrell Behavioral Health - Transitions is a Uncategorized facility at 323 East Grand Street in Springfield, MO.
Primary Specialty

Uncategorized

Practice Burrell Behavioral Health - Transitions
Services
Consumer Feedback
(8 Reviews)
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Recent Reviews
I appreciated that I saw this provider treat their staff with respect. It was obvious that they had a good relationship with their staff members. I felt very safe in their care. I definitely trust them. They answer the phone right away and I don't think I have ever been put on hold here for a long time. I am so impressed with how quickly all of my questions are answered. They made the extra effort to make sure every question and concern I had was addressed. They sure didn't make me feel rushed. They always make sure to return my phone call as soon as possible. They've never left me waiting more than half a day.

However, certain staff members treated a family member very rudely because they did not have the proper paperwork according to their records and interrupted my visit with my doctor to make me sign a form. I don't feel my visit was very productive after that knock on the door and them barging into my session. It caused us all to loose our train of thought. Staff needs to be better trained in protocol, perhaps have the form signed before or after the visit, not during a session.
by Anonymous
XXX.XXX.0.1
Were you glad that you had the appointment with your provider?
Mostly
by Anonymous
XXX.XXX.255.162
Was the waiting area spacious?
Yes
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
No, they were rude
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
XXX.XXX.59.70