Everything was going great until I was down to getting my parcel and one more cavity to fill. They put me on a waiting list....Now the tooth that needed filled is gone and the nerves are exposed. Im i n alot of pain but I guess they dont care. The staff is amazing and caring but not the administration or the appt makers. I need another tooth pulled and my parcel.
The first time I visited Health Right, I opted for a free whooping cough vaccine. The nurse was stopped just before administering the injection, and was told the syringe she was using shouldn't even b e in the clinic (?). The first time they scheduled an appointment for me with another hospital, HealthRight hadn't faxed the information they would need, so when I went to the appointment the doctors didn't know what to do for me and I was turned away. I went to HealthRight to find out what was going on, where my doctor told me I had a normal PAP result and there was nothing to worry about. Later I was notified that the report I had previously been told was normal, was actually very bad news--possibly cancer--and they had been aware of it from the beginning, but told me everything was ok (!??!?!!). The second appointment notice I received was scheduled for two months later, but had been cancelled the same day it was made. No one informed me that the appointment had been cancelled, and no one rescheduled it. Thus, I waited for months, on two separate occasions, for appointments that were completely useless, and kept me waiting even longer for the help I needed. There is little or no communication, and they are VERY unorganized. This is unacceptable, and frankly, REALLY scary. I feel I can't trust them with my health; I feel like I have to double check everything they're doing to avoid mistakes and make sure they have the right information. It is stressful enough to have a health issue, and they have made it much harder to cope with. I understand everyone makes mistakes, but there have been TOO MANY at HealthRight.
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