I would never recommend them to anyone. They were terrible. They don't seem to care if I'm there or not. After playing the "I did not receive the prescription" game then the "your insurance do es not cover it" (I have two insurance plans), I gave up...The customer service rep is terrible if you could understand her. Then she laughed and I asked for her supervisor...similar atittude. Then with no confidence in the company, they asked for my credit card over the phone? Really? zero trust in them then give them a CC number. NOT!
Hello. I am one of the Sales Representatives for Express Medical. I feel that this forum is one-sided, since it does not give the actual provider the opportunity to interact or voice out their side of the story. Since many of these commentors are anonymous, we cannot address these complaints specifically, and we cannot do the further research, appropriately to help solve these problems. Despite the current changes in healthcare, be rest assured that we will still do our very very best for each and every one of our customers. If any of you have any questions or concerns about us, please e-mail me directly at firstname.lastname@example.org.
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