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Heather Lawrence, Owner

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Heather Lawrence, Owner
Drab To Fab Hair Salon
(6 Reviews)
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4832 Central Avenue Hot Springs National, AR 71913
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About

Heather Lawrence, Owner

Heather Lawrence, Owner practices as a Salon in Hot Springs National, AR.
Primary Specialty

Salon

Gender Female
Map and Directions
4832 Central Avenue, Hot Springs National, AR 71913
Services Hair, Waxing, Massage, Facials and Permanant Cosmetics
Consumer Feedback
(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
View All 6 Reviews Add a Review
Recent Reviews
Their staff was okay as far as friendly. She didn't go out of her way to make me welcome. I felt worse when I left. I asked for my natural color to cover the gray and then carmel or wheat highlights. She never turned me toward the mirror while she was drying my hair, When I saw it I knew why....my hair was NEON YELLOW. I was so upset. I am 53 years old and was very specific that I did not want a lot of real real blonde in my hair, just a very natural look. I was so sick I called back to ask if there was something that she could do to tone it down. She told me yes. I went back, but it was not much better. Had a lot of copper color after that. When brushing through my hair it looked like a leopard. It has been over a month. I was there on Feb. 18, 2012 and I have never written a bad review on anyone before. I have thought about this for over a month and decided to write it. I hope no one else has to suffer throught this. It is the most embarrassing thing I have ever had done to my hair. I lived in Dallas for 25 years and went to a few salons, but I never had anything this bad happen.
by Unhappy xxx.xxx.92.128
March 21, 2012
They gave me sufficient information to make a decision about my treatment plan. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They have really great customer service here. They always put their customers first, regardless of the situation.
by Drab4me
February 24, 2011
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Recent Polls
Did this salon use quality shampoo and conditioner?
They weren't the best but not the worst either
Did you spend a lot of time in the waiting area at this salon?
The wait wasn't terrible, but it wasn't the best
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did the staff at this salon use excessive foul language?
Yes! It was very unprofessional!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by not too happy xxx.xxx.212.37
December 18, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.76.108
December 13, 2011
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