Did this nursing home answer all of your questions?
No, I left confused and frustrated
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!