Wilora Lake Healthcare Center

Wilora Lake Healthcare Center
Wilora Lake Healthcare Center 6001 Wilora Lake Rd Charlotte, NC 28212

Wilora Lake Healthcare Center

Wilora Lake Healthcare Center is a Nursing Home facility at 6001 Wilora Lake Rd in Charlotte, NC.
Primary Specialty

Nursing Home

Services Wilora Lake Healthcare Center provides extended-stay nursing care to seniors with varying levels of disabilities in Charlotte, NC.

Please call Wilora Lake Healthcare Center at (704) 563-2922 for more information or to schedule an on-site visit.
Consumer Feedback
(21 Reviews)
3.5 star average for Service
3.5 star average for Environment
3.5 star average for Expertise
2 star average for Staff
3 star average for Recommended
3.5 star average for Value
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Recent Reviews
They are not very good on follow up and communication in regards to administration and at least 2 nurses I came in to contact with during my visit at the Rehab Center. Some what disorganized when it comes to patient check in. Low on required supplies at patient check in for fall mats and bed alarms for at risk fall patients. You have to stay on top of them about care for your loved one. I found the CNA's to be helpful and very good. After constant follow up and visits, care did improve for my loved one. I was advised by one nurse on evening duty during initial admission that maybe they weren't equipped to handle my loved one's care and I should probably think about sending them back to the hospital. After talking to admissions and the director things were better cordinated and my parent started doing much better in the rehab center.
This is a very bad facility!!! and the patient healthcare service here is atrocious. I have waited over an hour for the nurse after I pressed the call button. I am a good diabetic and on several times I have had take my own blood sugar level because nobody else here did. These and other issues here are due to the lack of proper staffing because they do not have enough nurses and CNA's to take care of the number of patients that are here. I would not recommend this facility to anyone.
Recent Polls
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility use excessive foul language?
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Would you recommend this nursing home to others?
Did this provider take time with you at your appointment?
Did this nursing home answer all of your questions?
Were you glad that you had the appointment with your provider?
Is this business handicap-accessible?
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