Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?