Washington Christian Village

Washington Christian Village
Washington Christian Village 1201 New Castle Rd
Washington, IL 61571

> Get Phone Number & Directions
> Click here to claim or update your profile

About Washington Christian Village

Washington Christian Village is a Nursing Home facility at 1201 New Castle Rd in Washington, IL.
Primary Specialty

Nursing Home

Practice Washington Christian Village
Services Washington Christian Village provides extended-stay nursing care to seniors with varying levels of disabilities in Washington, IL.

Please call Washington Christian Village at (309) 444-3161 for more information or to schedule an on-site visit.
Additional Services Rehab to Home, Skilled Nursing, Long Term Care, Respite Care
Consumer Feedback
(16 Reviews)
View all 16 Reviews Add a Review
Recent Reviews
They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. They don't really take that extra step to make me feel special. I'm just another client to them. I had to look for a long time before I finally found their qualifications. They need to make them more obvious. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. This facility is very old and has 4 residents to 1 toilet. This always leads to a disaster, if you know what I mean. The head nurses desk is a mess and she listens to you , but never does a thing that you ask. The main reason I am right this, is because when the state is there they act one way and then as soon as they walk out the door they act another. This truly pisses me off. I would pull the person that I love that is there but I am not the POA so I deal with them everyday.
by john doe
XXX.XXX.132.49
Every time I've called and left a message, I've never heard back. It's extremely annoying. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by myra
XXX.XXX.18.111
Was the provider's staff helpful and knowledgeable?
No
Would you recommend this nursing home to others?
Absolutely Not
Does this provider remember you by name?
Always
Was this provider helpful about using your insurance coverage?
Yes
Did the waiting room smell clean?
No
by Anonymous