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The Fountains at the Carlotta

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The Fountains at the Carlotta
The Fountains at the Carlotta
(11 Reviews)
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41 505 Carlotta Dr Palm Desert, CA 92211
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About

The Fountains at the Carlotta

The Fountains at the Carlotta is a Nursing Home facility at 41 505 Carlotta Dr in Palm Desert, CA.
Primary Specialty

Nursing Home

Map and Directions
41 505 Carlotta Dr, Palm Desert, CA 92211
Services The Fountains at the Carlotta provides extended-stay nursing care to seniors with varying levels of disabilities in Palm Desert, CA.

Please call The Fountains at the Carlotta at (760) 346-5420 for more information or to schedule an on-site visit.
Consumer Feedback
(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
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Recent Reviews
This facility have skilled nursing, assisted living and independent (casita or apartment) living. If you're independent and can still go around without help, the casitas is the perfect place for you. But if you're sick/weak and need help, I would not live in this place without my own trusted private caregiver especially in the assisted living where the employees are rude and lazy. Caregivers in the assisted living are nice if the client is still alert and can still tell family and relatives what's going on, but if the clients are confused and needs help all the time this is not the place to be. they yell to the elderly that always ask for help. They will discourage you to get your own private caregiver, they will tell you that you don't need private caregivers because the have caregivers 24/7. But the moment you call for help it takes them 45 minutes to 2 hours to respond, sometimes no response at all. And if they come in to help you often times they are grouchy. They don't want you to get private care because they don't want someone to witness what they do to the confused clients/residents.
by wilmaflint xxx.xxx.241.108
March 15, 2015
Horrible Care

Recently an elderly Family member of mine was moved to this facility with a broken leg. While at the facility he began suffering from Hallucinations and Confusion. He had a major bladder infection that was never treated correctly. The wound care he received from a bed sore that he got while he was there was treated poorly. His full leg cast was filthy and covered in feces and we are not even sure if they ever noticed. Finally my mother fought to get him sent to the hospital to get his mental state checked out and when the hospital was ready to send him back to the facility he was no longer welcomed back. The hospital gave plenty of warning they wanted to release him and they waited until late Friday afternoon to respond.

Don't let someone you care about go into this horrible facility, look at getting care elsewhere.
by Andie xxx.xxx.91.2
January 11, 2014
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Recent Polls
Would you recommend this nursing home to others?
I Already Have
Was this provider's staff friendly?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.38.97
March 21, 2014
Were handicap accommodations well done?
Somewhat
Does this provider answer the phone in a reasonable time when you call?
Mostly
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.179.22
March 13, 2014
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