The waiting room furniture looked and smelled like they cleaned it regularly. They clearly know the importance of a good first impression. I was very impressed. If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know. Most of the staff clearly tried to give a good impression about their professional appearance. Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. This appointment was time and money well spent. I'm glad I went.
They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me.
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