The staff was rude and condescending to us. The admissions procedure is all sales pitch and the reality is they just want your money. The place smells like urine - especially through the week. We figured they cleaned up for weekend visits from families. Our uncle was there but we moved him to facility in Salem which is much better.
I brought my father er here for rehabilitation after he had a triple bypass at Roanoke Memorial. The staff were excellent and attentive to my fathers needs, the nurses were knowledgeable and friendly and the therapy department was quite extraordinary. My father didn't want to go to a "nursing home" and we he walked out two weeks later with me he was almost in tears saying goodbye to his therapist Stacey. I would recommend this facility.
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