Poor communication between staff regarding patient needs. Poor respect of family concerns. Quality of nursing knowledge was poor. (I am a RN so I know what the level of care should have been) if you need any medical care avoid this facility. If you need basic rehab care you will be probably ok but get ready to advocate for yourself since they don't care about you or your needs. Avoid Sun Terrace like the plague because I believe you might catch the plague there.
terible care, when new owners took over they stopped caring, my father was not cared for properly. He died last year......If you love your family keep away from this place! I do have photos proving my fathers lack of care
They barely gave me any information at all regarding my elderly father. I had do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me or my father feel welcome. I feel like my father was not being card for. None of my questions were answered, nothing was accomplished, and I felt I was going to have to go above and beyond to have my father discharged. I found the facility, but only because I had simple, very clear directions and I had to hunt for it. I wish it had been easier to locate. The front desk was not staffed and I had to search the entire facility to locate my father.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published