Plaza West

Plaza West
Plaza West 912 American Eagle Blvd Sun City Center, FL 33573
About

Plaza West

Plaza West is a Nursing Home facility at 912 American Eagle Blvd in Sun City Center, FL.
Primary Specialty

Nursing Home

Services Plaza West provides extended-stay nursing care to seniors with varying levels of disabilities in Sun City Center, FL.

Please call Plaza West at (813) 633-1800 for more information or to schedule an on-site visit.
Consumer Feedback
(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
View All 24 Reviews Add a Review
Recent Reviews
Night nurses are mean! They yell and are demeaning. Response time to the "call" button is unacceptable. Pushed it and waited over an hour. Every time button is pushed for meds, to go to a meal, to go to the bathroom, etc., many nurses and staff pass by the room, ignoring the call light. One morning there was no record that the patient's meds were ever given but the pills were missing from the container. Were they given or not? The administrative staff listens and says nice things, but the daily care continues to be unacceptable. The patient fell in the shower and was injured after being left alone, for an understandable reason, but no one returned for him. He was cold and wet so he tried to get a towel and fell. After complaining, meetings with admin, meetings with social worker, meetings with quality care leaders, there is no change. In the time it took to write this review, 8 nurses/staff members have walked by the room, ignoring the call button light we pushed 20 minutes ago about a leak in the bathroom which has wet the floor and toilet paper. If you must come here, bring a family member to be your advocate.
Beautiful place
Recent Polls
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility use excessive foul language?
No
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
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