My father is at the Shelby Nursing Center right now for post stroke rehabilitation for speech and physical therapy. Brooke is excellent. I found the facility to be clean and the staff is in general very polite and striving to provide care for some difficult patients. Like with all service professions, it is much more likely you will receive good service when you treat your provider with respect and consideration. Our father has primarily had that good care. Some staff are not as compassionate and are just perfunctory but there are some very excellent people here too. If the family is involved in a positive helpful way then the care will reflect that.
Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Their typical response "We have no beds available" even after 3 weeks latter, would not recommend this place to a vet not alone a friend.
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