Shelby Nursing Center

Shelby Nursing Center
Shelby Nursing Center 46100 Schoenherr Rd
Utica, MI 48315

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About Shelby Nursing Center

Shelby Nursing Center is a Nursing Home facility at 46100 Schoenherr Rd in Utica, MI.
Primary Specialty

Nursing Home

Practice Shelby Nursing Center
Services Shelby Nursing Center provides extended-stay nursing care to seniors with varying levels of disabilities in Utica, MI.

Please call Shelby Nursing Center at (810) 566-1100 for more information or to schedule an on-site visit.
Consumer Feedback
(12 Reviews)
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Recent Reviews
Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Their typical response "We have no beds available" even after 3 weeks latter, would not recommend this place to a vet not alone a friend.
I didn't have a bad experience, but it could/should have been better.. The facility is clean & welcoming.. They strive to maintain a professional appearance and look their best at all times. They have a good professional reputation. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. One attending doctor (Dr. Marsheh) doesn't read the patient charts thorough & has made serious pharmaceutical oversights. There are several aides who don't provide timely or quality assistance. I've seen patients wait 30 minutes to be fed (food is cold by then). I personally waited 20 + minutes for assistance after call light was turned on. They have falsely recorded that a shower was given -- when in reality, it was a sponge bath. Patient's hair was washed with a wet towel & shampoo while seated in her wheel chair. Need constant reminders to shave patient & put hearing aids in. Either they need to increase aide to patient ratio or get better (more dedicated) aids.
Recent Polls
Was this provider's staff friendly?
Not Really
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider give unbiased advice?
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider treat every client equally?
No, they definitely favor certain clients
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