Rose Lane Health Center Inc

Rose Lane Health Center Inc
Rose Lane Health Center Inc 5425 High Mill Ave NW Massillon, OH 44646
About

Rose Lane Health Center Inc

Rose Lane Health Center Inc is a Nursing Home facility at 5425 High Mill Ave NW in Massillon, OH.
Primary Specialty

Nursing Home

Services Rose Lane Health Center Inc provides extended-stay nursing care to seniors with varying levels of disabilities in Massillon, OH.

Please call Rose Lane Health Center Inc at (330) 833-3174 for more information or to schedule an on-site visit.
Consumer Feedback
(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
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Recent Reviews
The turnover here is terrible and the moral is low. Patients wait a long time for someone to come to their room when they put on their call light. They spend lots of money to make the place look nice but little effort in making the staff and patients happy. I gave 2 stars because the aides who are there at least make an effort to take good care of the patients.
Before this facility went to Sprenger, it was an above average facility. Patients were always seen out in the common areas and they were busy and seemed content. Now the place is like a ghost town...no patients are out socializing. My mother went here. She would have to sit in her own waste for sometimes over an hour. The staff ignored our concerns about her. Nurses were indifferent and rude. I would find my mother in tears many times. Please do not send your loved one here.
Recent Polls
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
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