Hanover House Inc

Hanover House Inc
Hanover House Inc 435 Avis Ave NW
Massillon, OH 44646

> Get Phone Number & Directions
> Click here to claim or update your profile

About Hanover House Inc

Hanover House Inc is a Nursing Home facility at 435 Avis Ave NW in Massillon, OH.
Primary Specialty

Nursing Home

Practice Hanover House Inc
Services Hanover House Inc provides extended-stay nursing care to seniors with varying levels of disabilities in Massillon, OH.

Please call Hanover House Inc at (330) 837-1741 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
View All 7 Reviews Add a Review
Recent Reviews
Staff has either been there for very very long time or are new employees. Administration and staff pass the buck no one takes initiation to change. New memory unit is incomplete with little evidence o f being complete. Therapy sees you even when it's not necessary. Saying insurance says they have to.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. I w as very frustrated when I left. There is a definite lack of communication. I must say their staffing is an excuse. When my husband asked to be put to bed, he was told by a nurse,"I don't do that, YOU'LL have to find an aide." Have you ever had to find your own Nurses aide? I was completely astounded and angry! WE asked for bed rails at 2 p.m. and still did not have them at 9 p.m. And the list goes on.
Recent Polls
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Add a Review