Hanover House Inc

Hanover House Inc
Hanover House Inc 435 Avis Ave NW
Massillon, OH 44646

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About Hanover House Inc

Hanover House Inc is a Nursing Home facility at 435 Avis Ave NW in Massillon, OH.
Primary Specialty

Nursing Home

Practice Hanover House Inc
Services Hanover House Inc provides extended-stay nursing care to seniors with varying levels of disabilities in Massillon, OH.

Please call Hanover House Inc at (330) 837-1741 for more information or to schedule an on-site visit.
Consumer Feedback
(6 Reviews)
View all 6 Reviews Add a Review
Recent Reviews
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
XXX.XXX.12.228
They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. They played the typical, annoying elevator music. It did not make for a pleasing environment. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
by Anonymous
XXX.XXX.50.61
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this nursing home answer all of your questions?
None of my questions were answered
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
XXX.XXX.155.17