Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this nursing home answer all of your questions?
None of my questions were answered
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there