Plaza Manor

Plaza Manor
Plaza Manor 4330 Washington Kansas City, MO 64111
About

Plaza Manor

Plaza Manor is a Nursing Home facility at 4330 Washington in Kansas City, MO.
Primary Specialty

Nursing Home

Services Plaza Manor provides extended-stay nursing care to seniors with varying levels of disabilities in Kansas City, MO.

Please call Plaza Manor at (816) 753-6800 for more information or to schedule an on-site visit.
Consumer Feedback
(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
View All 12 Reviews Add a Review
Recent Reviews
My father was there due yo suffering dementia and early stages of Alzheimers. At the age of 94 yrs, a male CNA went in his room and took his money from dad. Dad tried to stop him, he fault the man and he broke both of dad's jaw bones. Dad called him nephew and because dad wasn't able to ID him when the detectives interviewed him, he got away with it. What made it bad, his mother was a nurse, who covered and lied for her son. We moved him from there because as a result, Dad's mouth was wired as a result and he could only eat pureed food. Dad had 2 surgeries and never recovered. While he was there I had a female patient tell me they weren't nice, she didn't want to be there because she fell off the bed because when she called they didn't come help her, she said they would be sitting any would ignore them. She said some was nice but they were mean to the ones who couldn't help themselves. We went they day, afternoon and evenings. Maybe it's changed. Management was good, but some of the staff that worked did for a check and because that was one of the jobs they could get. Beware and be careful. Hopefully they've changed.
by Lady O xxx.xxx.244.199
October 15, 2020
My aunt just passed away from this horrible place. They steal, have a terrible hairdresser who over charges the seniors. They wait to late to call you with progress of patient till the patient gets worse then they send the patient all the way to Truman hosp instead of st. lukes. They don't keep good records. Too many people in patients room who don't belong there. They eat your families food and steal their personal belongings. They move them around to where they lose a lot of personal belongings. They broke my aunts tv set the day we went to get her belongings. Some of the young nurses are loud, rude, ghetto acting. They change staff every year and the new person is worse than the last. The good employees which there are few usually end up leaving and I don't blame them. The Corporate office only cares about the money they can make and not with the quality of care or concern with the seniors they are taking advantage of. They lose important paperwork. The last staff that I worked with was disgusting and did not know and made up crap to cover their asses. My grandmother was there and my mother took her out, This was in the 90's and do you think that they care about your family member. No it's bring them in and make what you can from them. The first day I saw a lady in the first bed fall out and no one came to help until I went and got somebody. That same week my aunt was sleeping at night and some one tried to take her pajama top off. She woke up. there are many other things I can say but if you put your family member in this place you need to check on them everyday. The patient's clothes are on other people even if the name is on. I had to start taking my aunts clothes home on three busses so they wouldn't get lost.
by karla xxx.xxx.153.180
July 20, 2015
Recent Polls
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.159.41
May 22, 2014
Does this provider remember you by name?
No
Does the provider's staff maintain a professional appearance?
Somewhat
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Was this provider's office clean?
Totally yes
Does this provider take that extra step to make you feel special?
Not really
by Tom xxx.xxx.58.23
March 14, 2014
Add a Review