ManorCare Health Services - Service Ratings
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ManorCare Health Services
10714 Potomac Tennis Ln
Potomac, MD 20854
Consumer Feedback
Service
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Value
Poll Responses for Service
3.5 Star Average Based on the Following 17 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 2 times
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Answered "Never, they can't even remember throughout my appointment" (20% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Yes, I was completely ignored for a long time!" (20% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
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