The nursing/aid staff tries their best, but they are under-staffed. The management doesn't even try. The social services director is NOT a licensed clinical social worker, nor does she have nursing training. The Medicare/Medicaid materials they give out have incorrect information. The communication between ManorCare staff and family is almost non-existent. I would not recommend this facility unless nothing else is available and home is not an option. ManorCare should be an absolute LAST resort for the truly desperate.
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