Yesterday I found My Mom had been left to sleep in her own urine all night. Her room stank and was filthy with dirty used diapers on the floor. Only when I arrived at 10:30 am did anyone begin to clean my Mom up and get her a shower. My Mom has rashes all over her body due to lack of hyigene and no one cares. This place is dangerous for your loved ones. Beware. Management is ineffective and does not care. Should be replaced. I will call Medicaid and Tennessee Department of Health and Social Services to report and ask for assistance.
This place is very understaffed- always - especially on the weekends. The staff constantly complains and the patients suffer. The nursing home is mismanaged.Complacent in their care for patients who regularly go to hospital with infections/ and skin issues caused by lack of cleanliness. They only wait until problems arise and tend to blame the patient! Check out there resent healthcare scores from state- not good.
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better.
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