The day time staff was ok.....DO NOT LEAVE YOUR LOVED ONE ALONE WITH THE STAFF AT NIGHT!! they will not get the care they need and most likely will be ignored while the staff on duty sleeps or talks to each other at the nurse's station
Their staff was not that friendly, and didn't go out of their way to make us feel welcome. Our first night there was a nightmare. NO ONE welcomed us. The family and the patient had just had a life ch anging medical issue. They are short of staff and communication is poor between staff. Some staff is quite rude. If they are rude to family members, what do they do to patients. Smile, Be kind, Please! I have seen patients taken care of when nothing was known about their condition. Close calls for their safety was involved. Some of the staff really cares, but is just done because of lack of help. Looks Like someone just needs to be a boss and get involved. It was definitely a frightening experience for our family member and our family. People please get in there and look out for your family.
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