My father recently was taken to this facility. When he arrived my mother found a bed pad in the room with urine on it. When she pointed this out to the nurse she became defensive and said " oh. He must have did it". When my mother told the staff member. He had not even sat on the bed she became defensive and walked away with the pad. I attempted to call him. After 8 tries they finally told me the phone was broken and didn't know when it would be fixed. Unfortunately we wanted to place him in a different facility but due to a drain he has we didn't have a choice. The reason we didn't want rouse this facility.....last time he was there for a hip replacement someone stole his money. If you have a choice go to a different facility
Their staff was not friendly at all, I didn't feel welcome there. I was very disappointed. I went into the facility several times to see what is was like before I brought my mom there, & I was horrified at the way the nurses & cna's treated the patients!!! I would tell anyone that elderly patients do NOT need this mental & physical abuse~PLEASE look elsewhere.
Keep your loved ones away from Manor Care. Go in alive and come out in a coffin! This statement is true and the caregiver staff is lacking in clinical ability. Try a better facility and steer clear of this one or RIP Paul.
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