This is not a good place for a loved one. I visited a relative and was overcome with a urine smell while waiting for the elevator. I couldn't get out fast enough. The provide little in activities f or the seniors there. they just sit and watch TV.
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They ignored my questions and my appointment seemed rushed. They didn't give me advice that woul d benefit me at all. They only cared about what would make them the most money. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment.
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