The place is deficient in many areas. Looks and is rundown and dirty. Staff is very unprofessional. Lots of noise from staff @ Nurses Station and hallways. Inadequate knowledge of disease process and care needs of my family member. Poor knowledge of Hospice protocols. And an occasional belligerent attitude from charge nurse to myself and Hospice staff.Delayed return of money owed family. Finally contacted State of Ohio which found facility DEFICIENT I'm many areas. Had my family member lived any longer we would moved her from the facility.
Just from what I've seem they have nets flying around they don't dust the patience room like the should always a lot of talking at the nurses station my auntie has smelling rugs rolled up by the wall in her room with those damm nets flying she had days of old cups of coffee juice sitting on her nite stand they we had to remove we had to dust her room we are looking into moving her to another facility for cleaner and better care for her health unbelievable 😡😡😡☹️🙁😢 I see my family member every other day! So sad this place
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