Belmont Lodge - Service Ratings
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Belmont Lodge
1601 Constitution Blvd
Pueblo, CO 81001
Consumer Feedback
Service
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Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 12 Poll Questions:Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "No. I still haven't talked to them." (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "No, I was afraid they were going to forget something important" (40% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, it ruined my schedule for the entire day" (40% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "Yes! They took a personal call right in front of me. I found it to be incredibly rude." (20% satisfaction) 1 time
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