ServicesMichael Mong, MD practices in Grapevine, TX. Ophthalmologists examine and treat common vision disorders, eye injuries and eye diseases. Ophthalmologists such as Michael Mong, MD are licensed medical doctors and can prescribe medication as well as perform eye surgery.
To determine if Michael Mong, MD can help you, please call the Grapevine, TX office at (817) 481-8955 for more information.
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity, giving a good amount of time to each appointment and making thorough examinations. They were so kind and attentive to me, paying attention to my whole health situation, which I appreciate very much. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I don't know of anywhere else that would've taken better care of me. I had a great experience.
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. It was difficult to find parking at their office. I had to look for a while and was almost late for my appointment. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. Their staff was not friendly at all, I didn't feel welcome there. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. Pushes bifocals for no reason!
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