Teresa Kowalczyk, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 35 Poll Questions:Did this provider ever postpone your appointment?
Asked 3 times
Answered "No, they never postpone my appointment" (80% satisfaction) 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 2 times
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Did this provider show attention to detail?
Asked 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
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