Teresa Kowalczyk, MD

Teresa Kowalczyk, MD
Women's Clinic Of Greenville 4221 Ridgecrest Rd Ste 109 Greenville, TX 75402
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Very knowledgeable and kind to my daughter.
by Kim xxx.xxx.45.194
March 20, 2017
Dr K & her entire staff are amazing. They genuinely care about the patients and will help in any way they can. When my husband didn't take my bed rest orders seriously, Dr K personally called him and let him know in a matter of fact way that he wasn't doing his job as my husband or our future baby's caregiver. I had a high risk pregnancy and Dr K and every single member of her staff treated me with nothing but kindness and care through out the entire pregnancy. I could never imagine EVER going to another OB. She is the best.
by Apri xxx.xxx.217.197
February 14, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider friendly?
Yes
Did this provider have reasonable prices?
Yes
by beasley xxx.xxx.243.162
January 31, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.4.192
December 02, 2013
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this OBGYN treat you with respect?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by BJ xxx.xxx.249.38
September 18, 2013
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Love this Place! xxx.xxx.61.29
July 23, 2013
Would you recommend this OBGYN to others?
If I Had To
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider answer all of your questions?
Some were answered
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.199.10
March 04, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.24.199
January 15, 2013
I first used this clinic earlier this year and was drawn to it because of the superior service I received on the phone. This service continued with my visit there that same day. I was so grateful to have someone so helpful. Today, I scheduled a consultation for fertility questions. I was called up to the desk and told to pay my copay of $10. I informed the receptionist that I usually don't have a copay, and to please verify. She checked and said, "Oh, it's 10% because you have met your deductible. " I asked what that amount would be and she said also $10. I was surprised that my visit would be $100 and when questioned, I was met by a defensive receptionist. She told me that the visits were $85, but they still collected $10 to keep it a nice round number for people to pay. I was a bit confused by the logic, but proceeded to pull out my debit card all while listening to a rant of "They don't carry change at the desk and if I needed to change she would personally get her wallet out and give it to me" since it was such an issue. I placed my card (which doesn't require any cash exchange) back in my wallet and walked out. I called to talk to the office manager, and she was no help. I simply wanted to inform her of the way her front desk employee addressed me. She carried on about the fee and why they do what they do. I then said, this is not about the fee, this is about how the employee addressed me at the window. The office manager was silent and did not respond at all. I was floored!

I have been an office manager myself for over 5 years and have dealt with multiple situations like this. I understand that people have bad days, but at no point is it okay to treat any clients with sarcasm and disrespect . The receptionist failed, and so did the management when given the opportunity to make it right.

I know that losing my business isn't a big deal, but I hope to deter others from using their services.
by adnama xxx.xxx.135.207
December 18, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.63.25
November 26, 2012
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