It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. The staff made me feel like I was bothering them. They are rude and unfriendly. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. They always take the time to listen to me. I know they really care about me and what I have to say.
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