I decided to try West Side Dental, because they are a participating dental with my insurance. I was a bit skeptical, especially after walking into the office. It reminded me of a "Clinic". However, i still did not give up and follow through with the appointment. The wait was longer than I appreciated. But once the dentist came and did his evaluation, things seemed to go well. He explained that they would send in the pre-approval form to insurance, should take about 2-3 wks. Well that was back on Feb 9th. I havent heard anything from them. I emailed twice with no reply. As i was waiting for the dentist, i noticed alot of unprofessional contact amoung the staff, not use to that type of atmosphere. I do not think i will be going back.
I am not a gossipy person BUT I would share this remarkable office with those who are looking for a new Dentist. Friendly smiles and genuine connection from the moment I walked in. Very positive peopl e and the front office knows insurance, scheduling and any copay info. The assistants in the back really communicate (not a weather conversation) and made me feel like and old friend. I discussed my handicapped daughter needs a new Dentist also. They listened to my concerns and when Dr. David arrived he focused on the problem. He has a warm manner and down to earth tone. He offered several options for my budget. I picked the cheapest option and he refused and said "a strong single mom like you that has made a lot of sacrifices for her daughter deserves better...I will make you a Partial Denture at no charge". He has a disabled brother that has passed. WOW. He winked at me and said HAPPY BIRTHDAY(it really was not)!!
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