The place was terrible from waiting an hour to be seen, to rude a staff member to my five year old and myself. The dentis did not answer any of my questions. I was rushed out. I have never seen a teeth cleaning go so fast and do not think they actually did clean my children's teeth. I had to make another appointment elsewhere to find answers for a condition they identified but did not assist me with.
THEY LIE TO CHILDREN! MY SON IS EIGHT YEARS OLD AND WAS WELL AWARE THAT WHEN YOU GET A FILLING YOU GET A SHOT TO NUMB THE PAIN. THE EINSTIEN TECH THAT WAS ASSINGNED TO US THAT DAY TOLD MY SON HE WOULD NOT RECIEVE A SHOT, THAT SHE WAS JUST GOING TO MAKE HIS TOOTH SLEEP! HE'S NOT A BABY! THEN HE THOUGHT IF HE DIDN'T GET A SHOT, HE WOULD FEEL THE CAVITY BEING FILLED! NATURALLY, HE FREAKED OUT! IN TURN THE PEDIATRIC DENTIST, AND TECH REFUSED TO TREAT HIM. HE WAS FINE UNTIL SHE BASICALLY TOLD HIM THEY WERE GOING TO TOURCHER HIM! THEY TOLD ME I'M NOT SUPPOSED TO TELL HIM WHAT'S HAPPENING AND HE WOULD BE FINE. WHEN HE SEES THE HUGE NEEDLE, WITHOUT KNOWLEDGE IT'S GOING TO HAPPEN, HE WILL NOT BE FINE! CHILDREN ARE HUMANS TOO! I DO NOT LIE TO MY CHILD. THIS PLACE IS ONLY GOOD IF YOU BELIEVE IN LYING TO YOUR CHILD AND HAVE NO CONSIDERATION FOR THEIR FEELINGS. THIS PLACE IS CRUEL AND I WILL NEVER SET FOOT IN THERE AGAIN!
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