I have been very pleased with my services here and the great thing is, they accept Medicaid! I notice a few comments where some weren't too happy with their experience and my guess would be that they were from people who just didn't take care of their mouth. Dr. Hoover seems very passionate about his work and even though I was "scolded" for not taking better care of my own teeth I didn't take it as him being rude, but just a caring dentist that knows the importance of good oral hygiene! and that's what makes him the great dentist that he is! Staff has always been very friendly as well! I've been taking my children to the children's dentist here in town, but will be switching them over to this office. I've had issues with my children's previous dentist and know that they will be in better hands with Dr. Hoover!
The dentist wasn't friendly in the least. I have never felt more unwelcome somewhere. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They ne ver listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
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