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Gary Sexson II, Dr.

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Gary Sexson II, Dr.
Sexson Orthodontics
(8 Reviews)
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364 Financial Ct. Ste B Rockford, IL 61107
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About

Gary Sexson II, Dr.

Fun, friendly office. No down payment options. Insurance accepted. Flexible payment plans. Third
party financing available. Appointments available from
7:20 am to 5:40 pm Monday thru Friday.
Years In Practice 28
Primary Specialty

Orthodontist

Education Illinois Wesleyan University
Southern Illinois University School of Dental Medicine
Marquette University School of Dentistry
Affiliations Winnabago County Dental Society
McHenry County Dental Society
American Association of Orthodontist
Illinois Dental Society
February's National Dental Health Month
Give Kid's a Smile
Rockford Chamber of Commerce
Algonquin/Lake in the Hills Chamber
Huntley Chamber of Commerce
Office Staff Dr. Gary D. Sexson II
Dr. Glenn Amante
Wonderful auxillary staff
Map and Directions
364 Financial Ct. Ste B, Rockford, IL 61107
Services Braces for children & adults. Invisalign-an alternative to traditional braces, SureSmile-40% less treatment time,
Radiance clear brackets for the "no braces look" to give you confidence even though you have braces.
Complimentary consultations.
Consumer Feedback
(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
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Recent Reviews
This is a very cold office. Staff are indifferent. My daughter has been coming in for 3 months now and I have not met the orthodontist himself. My daughter told me she was sitting for about half an hour almost with her mouth open with some dental stuff in. It was uncomfortable but no one seems to care. She asked for how long she has to wait and was ignored. That probably is the reason why they do not allow parents in the treatment room.
I have friends needing an orthodontist...never will I recommend this place. Once you sign a contract you are entrapped for the whole time and it is very unfortunate.
Even one star they do not deserve!
by Clare xxx.xxx.129.10
November 18, 2015
I used to get my braces done here and it was okay at first while we were paying them good money. After my braces were removed, it seemed as if I was insignificant to them because I was no longer paying to get my braces done and the only time I would ever come back was if I had a problem with my removable or permanent retainer. This is where the ethics of this company actually showed because when I went back they did a half a** job each time without actually fixing the problem. When I went in to get my lower retainer fixed, it was out of place and spaced from my teeth so I figured that this wasn't good because my teeth were going to shift. I went in thinking they were going to re-do the glue because the piece of metal was about 2 millimeters spaced from my teeth. What ACTUALLY happened was that they just put glue over it. They just put glue right over it and didn't even ask what was really wrong with it. Also, my upper retainer needed to be fixed as well because it was bent so Dr. Sexson fixed them up with some pliers and they didn't even fit to my teeth. The cost of this was $150 and the job wasn't even done. They didn't care one bit because they knew all that mattered was the money that they made from the 5 minutes that was spent on me. The following week, I wake up and a piece of glue is missing from my lower retainer. My tongue is bleeding again because the retainer that is completely out of place is cutting me. So after that I decide to not go back because I wanted to go somewhere else after realizing that it was a waste of money and that they wouldn't really care to fix the problem, they only cared to take money. Today, I went in to get my retainer removed. Knowing that they don't really care, I didn't speak much to them because to them my words didn't matter. Guy removes my retainer and says let me know if your teeth space out again like a smart a**. No thanks tool, I'm taking my teeth elsewhere. He also really shows what kind of a person he is by wearing a gold chain and a shirt that probably costed him a thousand bucks. Who wears this to work? A dentist is not a pimp. The gold chain should have said TOOL right in the middle. After I got this done, me and my mom are talking to the secretaries and they are all piss faced because I told them what was done wrong and that we shouldn't have to pay 150 dollars the first time if it wasn't done correctly. This time, the removal fee was 75. We argued that we shouldn't pay it because they were causing harm to me as the job wasn't even done in the first place. After listening to these stubborn secretaries, we realized that it was a waste of time so we just paid it. Other orthodontics businesses would have handled this differently and in a more business professional manner. If the job wasn't done correctly, the money would have been refunded because a good orthodontics company would have realized what was done incorrectly and it would be made up for. BETTER customer service means MORE repeating clients. I give this place 1 star because of the really poor customer service and the quality of work is poor. The employees are quick and careless. Would not recommend if you don't want to be scammed, unless if you prefer spending more money. This is the type of guy that will only care if you look like an ATM.
by JASPER. REAL. xxx.xxx.0.194
November 26, 2014
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Recent Polls
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did this Dentist answer all of your questions?
Yes
Was this provider friendly?
Extremely Friendly
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Yes
Did you feel that your appointment with the Dentist was worth it?
Yes
by Sharon xxx.xxx.112.240
March 28, 2014
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