They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were very qualified and know ledgeable. I could tell that they've been doing their job well for quite a while. All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative.
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Their office was clean enough, nothing special though. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I was left in the appointment room by myself, but they eventually returned.
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