ServicesFrederic J Gross, MD practices in NORFOLK, VA. Ophthalmologists examine and treat common vision disorders, eye injuries and eye diseases. Ophthalmologists such as Frederic J Gross, MD are licensed medical doctors and can prescribe medication as well as perform eye surgery.
To determine if Frederic J Gross, MD can help you, please call the NORFOLK, VA office at (757) 455-5130 for more information.
Their staff was not friendly at all, I didn't feel welcome there. They would probably do better if they were more friendly. They barely gave me any information at all. I'm going to have to do my own research if I want to get my questions answered. This provider left me totally in the dark as to how much it was going to cost! For Tricare Prime patients, BE VERY CAREFUL as the staff tends to tell you they have received your referral and you are good to go and then AFTER a year the billing department (which they are a joke as well! They work "half a day"-if you can call it work-as they are very incompetent) sends you a bill saying that you didn't have a referral and you are responsible for the whole amount! If you try to dispute that, you will talk to the manager (some manager!) and she will yell at you telling the receptionist did say you didn't have a referral and that you are lying! Tricare told me that if they would have been notified within weeks of this appointment, they would have been able to change that to an actual referral, but after a year, it's very hard. Needless to say, I don't go to Dr. Gross anymore. Tricare patients you can call the Naval Hospital or any Tricare facility to change doctors ANYTIME.
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