Was calling to make an appointment for my son about questions on treatment for ADHD. Was told by the secretary they don't see children after April? Well .... I believe there are still 5 weeks of school. I asked again if I could make an appt and talk about it with the Doctor. Well I guess the secretary makes the decision if you can see the doctor? How frustrating!!! Again was told no! The office manager stated I could call and get an appt with the hospital psychologist. WOW!! What great customer service from the secretary!! I thought if you asked to get an appt for the doctor and recommendations and treatment options you would be able to see the Doctor?
They paid close attention to me and my questions were answered. Their staff is friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I found the office, but the layout of the medical part of town is often confusing because 4th street is cut in half by the hospital. I wish it had been easier to locate.
All the parents in my community respect them, and recommended that I bring my child there. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I can see now why they specialized as a pediatrician, they were so kid friendly and made my child feel instantly comfortable. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. My whole experience at this office was above average starting with their very comfortable waiting room chairs to how patient and kind they were to my child. They were just fantastic.
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