Was calling to make an appointment for my son about questions on treatment for ADHD. Was told by the secretary they don't see children after April? Well .... I believe there are still 5 weeks of school. I asked again if I could make an appt and talk about it with the Doctor. Well I guess the secretary makes the decision if you can see the doctor? How frustrating!!! Again was told no! The office manager stated I could call and get an appt with the hospital psychologist. WOW!! What great customer service from the secretary!! I thought if you asked to get an appt for the doctor and recommendations and treatment options you would be able to see the Doctor?
I was confident that they were using the latest treatment methods. They have really great customer service here. They always put their customers first, regardless of the situation. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. It is obvious that their office is cleaned regularly. It was fantastic. I trust them over any other doctor I've ever been to. I'm never unsure of their motives, and I've never doubted that they've always had my child's best interest at heart.
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