Dino-Peds has a very friendly and knowledgeable staff. It's a practice of a few doctors, so when one is out of town another is able to cover. Dr. Etcheverry, our pediatrician, is very pleasant and seems to care about us personally. He takes the time to answer any questions we have. He also speaks Spanish, which was important to me since my daughter is growing up bilingual.
The doctor's are fine and the staff is fine. However, I do not have insurance and they do NOT give any discounts for self-pay. I feel like they are making me make up for all the low income welfare patience. Dinopeds have no billing to do, no insurance to file and they get paid when I am done with my appointment what could be easier and yet they refused to give me a discount. Plus, I had to pay for a well-check on top of the sick visit because my daughter hadn't been to the office before. What a joke, no discount and having to pay for a well-check along with a sick visit. I found a different pediatric office and they give a 24% discount and no need to pay for a well-check even if they haven't seen the child before.
I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
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