Emmet Lee, MD

Emmet Lee, MD
Palomar Medical Group Inc 625 E Grand Ave Escondido, CA 92025
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.126.131
May 29, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.89.81
January 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.169.146
June 20, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 05, 2011
Dr. Emmet Lee is a knowledgable, wonderful physician. I am the second generation in my family to have him as our physican. He is very caring and listens carefully to his patients concerns and then thoughtfully and thorougly recommends treatment(s)/solutions. I find him to be an excellent caregiver and am thankful to have him as my provider.
by Mary Smith
August 28, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you recommend this provider to others?
I Already Have
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 28, 2011
Dr. Emmet Lee and the head of the Palomar Medical Group, Mark Shapiro, are unprofessional service providers. This clinic routinely provides poor customer service. They do not have an employee who answers calls directly and in real time. Rather, one has to leave a message, and at some point, a few hours later, you'll get a call. I (and other patients) tried to bring this lack of service to their attention numerous times over the course of almost two years, with not so much as an acknowledgement from Mr. Lee or his boss, Mr. Shapiro, about their shortcomings. Instead, they stonewalled the issue w/o ever addressing their unprofessional behavior. Apparently, they must think they are above their patients/clients, and don't have to listen to and/or heed legitimate concerns or complaints. Their customer service is terrible and disrespectful.
by EscPatient
May 10, 2010
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