Charles Hillenbrand, MD

Charles Hillenbrand, MD
850 Biesterfield Rd Ste 3005 Elk Grove Village, IL 60007
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.104.147
January 16, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
by Anonymous xxx.xxx.68.237
February 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.80.74
May 03, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this psychiatrist again?
If I need to, I'll return
Did you feel judged or criticized by this psychiatrist?
Definitely not. They've always made me feel very cared for and accepted
by Anonymous
January 20, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 14, 2011
Did this psychiatrist ever condone negative behavior?
Yes! They encouraged negative behavior
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 27, 2011
The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting.
by Anonymous
February 26, 2011
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