Donald Baseman, DO

Donald Baseman, DO
8951 Bonita Beach Rd Ste 220 Bonita Springs, FL 34135
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.106.223
September 30, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.170.228
May 19, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Absolutely!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.68.92
January 25, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.34.245
June 02, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Kitty xxx.xxx.168.182
November 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.75.114
April 11, 2012
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 11, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 09, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Gary N. Kirby
July 22, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Beth York
July 18, 2011
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