Steven Pounders, MD

Steven Pounders, MD
3500 Oak Lawn Ave Ste 600 Dallas, TX 75219
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
We were charged for phenomena shots which we did not get as I have had several and AMA suggests one is for a lifetime. I was also charged an administration fee for this non injection experience. My partner was also charged for the same and did not receive and the office visit level was excessive. We are a PPO patients and should not receive any bills that were not covered. It is the responsibility of the provider to inform the patient that the procedure may not be covered and quote a price for the procedure.
by Hank Comans xxx.xxx.227.253
December 10, 2016
I've been going to her for five years. I love her. She's great, attentive and will listen to you.
by dlleon xxx.xxx.230.137
January 11, 2015
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider use excessive foul language?
No
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.217.48
February 06, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.201.51
November 08, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Bo Morgan xxx.xxx.85.107
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Bo xxx.xxx.111.124
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Randy xxx.xxx.254.28
July 10, 2012
by Anonymous xxx.xxx.143.226
April 11, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 08, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this internist to others?
I Already Have
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 30, 2011
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