I paid for 4 platinum hydrafacial package. The last two were provided by Amber after Heather left your office. I have been very disappointed. Heather made these sessions relaxing and rejuvenating. Amber spends too much time talking even though I cued her that I would like to relax. Also my last one which is supposed to last 60 minutes lasted less than 35 minutes. Look at my check out time to confirm. I am also very disappointed that Ivette is now gone. I have spent thousands of dollars and driven an hour and a half to get there over the past years but I will not be back.
Amber is the absolute BEST of the BEST! She does a fantastic job! I love how she educates me on skincare every time I see her! I will not go to anyone else! ..
Results are good overall. However the experience is not relaxing or enjoyable. Previously, the lights were dimmed, the ambience overall very relaxed providing a calming experience. The chair position is also not as comfortable. Also noticed soil at the bottom of the chair where people set their feet. This was always pristine.
Amber was great! She explained everything we were going to do and made sure I understood before we started. She gave great advice about caring for my skin and answered all of my questions.