Andrey Dembitsky , DVM

Andrey  Dembitsky , DVM
Hylan Animal Hospital 1200 Hylan Blvd., Staten Island, NY 10305
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(1 Review)
HORRIBLE PLACE, ARROGANT VET, STUPID RECEPTIONISTS. I called and asked for a prescription to be filled for my dog, the receptionist told me I had to come and pick the script up because of their policy, they do not give scripts over the phone, fax or email. Okay, so I took the rest of the day off from work to apparently waste gas for nothing. Because when I got there, the receptionist did not have anything on record and was complete dumbfounded. They refused to fill the script without shots and exams that my dog does not need, because my dog doesn't leave the house anymore. I am keeping my dog alive with medication, WITHOUT THIS MEDICATION, MY DOG CAN DIE. Of course for THIS VET MONEY MEANS MORE THAN A DOG'S LIFE. The doctor comes out, and instead of reaching a compromise or trying to please a customer, the VET WAS INSULTING, ARROGANT AND CONDESCENDING. The doctor did NOT CARE that my DOG NEEDS THIS prescription, he did NOT CARE that his receptionists gave me the wrong information, his respond "that doesn't matter." There you go. If I could give this place NO STARS... I would.
by Carlene Kanovich xxx.xxx.97.85
February 11, 2019
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