Directory > Providers > Retail Store > Medical Supplies > NY > Rochester > Rln Enterprises Inc > Reviews

Rln Enterprises Inc

Nearby

Medical Supplies

Southside Medical Supply

ROCHESTER, NY

Fonte Surgical Supply Inc

Rochester, NY

FARIS PHARMACY INC

ROCHESTER, NY

PARK RIDGE APOTHECARY INC

ROCHESTER, NY
Get Featured on Wellness.com > Learn More
Rln Enterprises Inc
Rln Enterprises Inc
(1 Review)
> Get Phone Number & Directions
765 Elmgrove Rd Rochester, NY 14624
Add a Review

Consumer Feedback

(1 Review)
I went here because it was considered "in-network" for 2 pair of support hose (lymphedema). I brought all my paperwork (measurements/pre-authorization/oncologist script, etc) to be prepared for whatever questions were asked. My doctor recommended Juzo or Jobst only, so (of course!) they had to be ordered even though I saw the brand on the shelves. Surprised to find out that I had to pay the full amount upfront before stockings would be ordered and told that "whatever the insurance pays, we'll refund you". Picked them up, no mention of any refund. When I received my EOB from insurance company, what a shock to find out that I was responsible for $4.96 for the ONE pair that was billed - vs paying full amount for both ($189.95). Don't know WHY the second pair wasn't billed to the ins. co. but decided to call them to find out if I was understanding the EOB or not. Yes, I was to pay ONLY the $4.96 out of pocket. So, called your billing dept., to explain what my insurance said and (unbelievably) the response was, "Well, we can't accept that amount because we couldn't stay in business. That $4 doesn't even cover our cost." I reminded her that they were under contract and continued to hear the above statement as well as "that's why we're not dealing with insurance companies on stockings". Yep, like that's MY problem! We went round and round about this until she said she was calling my ins. co., and would call me back. That was SEVEN working days ago and still not a word. Great way to do business! YOU got that money upfront - under good faith, and now you're ignoring me. Oh yeah, I told her that I was to get another pair and she told me that they wouldn't "honor" that contract that was made with the insurance company. Hmmmm... isn't that breach of contract??
by Teresa xxx.xxx.159.228
August 20, 2018
Add a Review
Map and Directions
765 Elmgrove Rd, Rochester, NY 14624