Benjamin A. Stepanoff, Psy.D

Benjamin A. Stepanoff, Psy.D
Advances in Mental Health & Addictions Treatment Center Inc. 5199 E. Pacific Coast Highway Suite 330N Long Beach, CA 90804
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this psychologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does the provider's staff try to be helpful?
Yes
Did this psychologist have reasonable prices?
Absolutely!
How would you compare this psychologist to others in his/her field that you have visited?
Among the best I have seen
Did this psychologist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.198.180
March 05, 2014
You couldn’t pay me enough to go back and see them again. They were horrible. Whenever I call and leave a message, they always get back to me within a couple of days. I never have to wait long. It was pretty hard to find the building, but I eventually found it. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They don't really take that extra step to make me feel special. I'm just another client to them.
by karen xxx.xxx.83.95
October 31, 2013
Did this provider rush your appointment?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the psychologist friendly?
Polite Enough
Does this psychologist remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.88.158
October 07, 2013
I've been seeing Dr.Stepanoff now for almost two years and I must say that he is the best therapist I've ever had. I've had many problems with depression and anxiety and I've seen about 6 different therapists and psychiatrists, all of which diagnosed me as having some sort of anxiety disorder and/or severe depression...You know, the generic diagnosis every therapist gives their patients when they don't know what else to say!!! However, the diagnostic process was much more elaborate with Dr.Stepanoff. I explained to him that I've always been a "nervous" person and can't deal with stress very well but depression just kind of seems to hit me out of nowhere every 6 months or so. I always thought I was bipolar but Dr.Stepanoff did hours of testing on me (which I never had before even though I've seen just about every therapist in Southern California) and he diagnosed me as having Adult ADHD. Little did I know that this is one of the most misdiagnosed mental disorders in women and is often confused with being Bipolar because the symptoms are apparently very similar. No wonder I was never properly diagnosed! Needless to say, Dr.Stepanoff was truly a Godsend! I feel better than ever now that I'm taking the appropriate medication and understand what the root of my problems and impulsivity are. I must say I read some unfavorable reviews about him and felt compelled to write a review after what he's done for me in my life. If you're the person who's looking for the stereotypical therapist who sits and nods and lets you ramble on for hours about your life, Dr.Stepanoff is not the man for you! Don't get me wrong, he is a great listener and is very thorough in his work. However, I would describe him as a very hands-on kind of doctor in that he wants to find a solution for you and get to the root of your problems as soon as possible (without jeopardizing the quality of his work of course). Now I don't know about the rest of my depressed and anxious family but I want a solution to my losing my will to live as quickly as humanly possible! This is why Dr.Stepanoff has been perfect for me.... he got to the root of my problems quickly and made his job seem effortless. Highly recommended:-)
by Liliana Gomez xxx.xxx.102.137
July 31, 2013
Dr. Stepanoff was very nice and helpful. I felt comfortable talking to him. I would highly recommend him.
by Stephanie xxx.xxx.59.28
July 17, 2013
Was this psychologist's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by C. Hargrove xxx.xxx.240.122
March 13, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this psychologist rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this psychologist late to your appointments?
No, they were on time
by Anonymous xxx.xxx.246.190
February 28, 2013
Does this psychologist always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.63.248
January 14, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.93.122
August 27, 2012
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