Mount Vernon Medical Care and Rehabilitation

Mount Vernon Medical Care and Rehabilitation
Mount Vernon Medical Care and Rehabilitation 704 Locust St Mt Vernon, NY 10552
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Was this chiropractor's staff friendly?
Yes
by Anonymous xxx.xxx.179.156
October 31, 2013
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
If I need to, I'll return
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.84.252
June 04, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
Yes
Has this chiropractor ever misdiagnosed you?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.225.104
April 24, 2013
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.2.10
April 05, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Yes
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
by Sherena B xxx.xxx.44.104
March 19, 2013
Did you feel safe in this provider's care?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Was the waiting area spacious?
Yes
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
by Anonymous xxx.xxx.72.94
December 17, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Were you able to relax during your appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by bad back xxx.xxx.204.229
September 28, 2012
Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find.

My daughter had injured her playing soccer. We went to the MD twice. They referred us to John as a step before any radiological assessment. I don't think we could have gotten a better treatment plan. She is on the mend and will be back in action very soon.
by AmyRay xxx.xxx.24.102
September 18, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
No, I didn't notice an improvement
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.236.62
January 12, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs. The whole staff is such a friendly group of people. Everyone makes you feel welcome as soon as you walk in the door.
by Rosie Rodriguez
October 12, 2011
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