JOHN E. THOMPSON, MD

JOHN E. THOMPSON, MD
LOWCOUNTRY EYE SPECIALISTS 9565 HWY 78 SUITE 400 LADSON, SC 29456
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.117.138
February 14, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Rosemary Young xxx.xxx.85.143
January 17, 2013
They made the extra effort to make sure every question and concern I had was addressed. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Anonymous
January 18, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 26, 2011
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