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The Jackson Clinics - Old Town

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The Jackson Clinics - Old Town
The Jackson Clinics - Old Town
(5 Reviews)
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209 Madison Street, Suite LL2 Alexandria, VA 22314
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
2 1/2 months of PT here, was enough to return me to pre-total Knee Replacement mobility. I came in using a walker, and after 3 weeks, stored it and the cane and walked to and from the clinic without any help. I found the PT staff to be competent, friendly, and willing to pitch in to help each other. I give them a 10+ rating.
by John Rader xxx.xxx.194.89
September 27, 2018
I have worked with several of the therapists at The Jackson Clinic in Old Town. They are a caring knowledgeable group who have provided good education regarding a home program for me now that I am discharged. I highly recommend this friendly professional group of therapists.
by ksw xxx.xxx.241.7
December 17, 2015
I visited the Jackson Clinic at Old Town today. I was not pleased with my visit. I did not find the staff to be friendly but they were businesslike. The physical therapist seemed qualified but passed me off to an assistant who had multiple people at the same time. This was my first appointment so I was not familiar with the exercises. She told me what to do and then walked away to her other client. I was not given very specific instructions and I was not watched to see if I was doing the exercises correctly. She came back and gave me instruction on six different exercises. I was trying hard to memorize all her instructions before she walked away but again felt like I may have been doing the exercises incorrectly. While she was with me, she would call to the client across the room to tell him he was doing something wrong. She didn't know his name so she kept yelling, hey. It is a minor complaint but I didn't fell the facility was very clean. I didn't enjoy laying on the floor looking up at a ceiling that was all stained. I have decided to check out other facilities.
by Unhappy client xxx.xxx.186.87
July 16, 2013
My back doctor recommended Jackson Clinics for physical therapy. They take time to explain their plan for you and to answer your questions. The first half hour of each session is devoted to 'hands on' therapy by a doctor of physical therapy. The second half are the exercises that the therapist recommends to the trainer. The staff is warm and professional. I had two other rounds of physical therapy at a hospital-based facility and the level of competency at Jackson Clinic excels both of those. I had two therapists while I was there and they were both extremely skilled and knowledgeable. I also had three different trainers and they took great pains to make sure I did each exercise properly. The whole staff is upbeat and positive. The trainer and therapist will adapt exercises to work within your limitations. They are the best! I had great results with them where I had very poor results with the hospital chain. My amount of effort was the same. The big difference was the variety of exercises and the care with which they taught me, AND the 'hands-on' therapy provided by the doctor of physical therapy. If you have a choice, go to The Jackson Clinic of Old Town.
by Happy Old Town Client xxx.xxx.240.27
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.165.206
April 23, 2012
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Map and Directions
209 Madison Street, Suite LL2, Alexandria, VA 22314