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Charles Felz, DVM

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Charles Felz, DVM
Somerset Veterinary Hospital
(2 Reviews)
> Get Phone Number & Directions
2721 Stange rd. suite 108 ames, IA 50010
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Unmatched in personality, professionalism, and expertise of animal care. My 9 month old dachshund/corgi puppy had chewed out his neutering stitches and lost a copious amount of blood with an additional risk of infection. After traveling between my previous vet and Iowa State for treatment, Jax was still in bad shape. Iowa State had stabilized his condition but was far too expensive for a young college student. They recommended Dr. Felz.

Dr. Felz welcomed me into his office and immediately evaluated Jax's situation. In no time at all, Jax was receiving the right treatment and we planned a surgery with his associate (Dr. Reimer). He even gave me his personal cell phone number so I could stay in contact at all times! During this period in his office, Dr. Felz carefully explained all options and procedures that were available to me. He has an outstanding personality with lots of eye contact and it really made me feel my pet was in the best hands. Even after Jax had been bandaged up, we sat and talked in the office for about 20 minutes after-hours about a completely unrelated topic. He is a really great guy.

Since then, Jax has been doing great and he behaves like a new dog. I would not consider another veterinarian in town as long as Somerset is open. Give them a call!
by Anonymous xxx.xxx.193.254
April 23, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
January 12, 2012
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2721 Stange rd. suite 108, ames, IA 50010